Remote Customer Service Representative

At Ghostwire Support LLC, we believe world class IT support is built on human connection, not just closing tickets. We provide the seamless, high touch solutions our clients rely on to stay productive, and we’re looking for proactive, tech savvy professionals to help us maintain that standard.

The Opportunity

As a Customer Support Representative, you’ll act as the face of our brand. You will manage multi channel inquiries email, chat, and phone delivering fast, clear, and empathetic solutions to our users most pressing questions.

Flexibility by Design How We Work

We operate on a flexible contract gig model designed to give you control over your schedule and workload. Here is how it works

The Dashboard: Once onboarded, you’ll gain access to our central project dashboard.

Contract Selection: We regularly upload new service contracts ranging in scope and duration.

Your Choice: You have the freedom to review the available contracts and select the ones that best align with your expertise, availability, and professional goals.

Are You Our Next Team Member?

If you are someone who thrives on problem solving and enjoys the independence of a gig based structure, we want to hear from you. Help us keep our clients moving forward while building a career that fits your life.

We are not hiring in

Arizona,Colorado, California, Illinois, New York,Pennsylvania,Vermont and Wisconsin