IT Technician

About Us

Jianfeng Business Solutions provides top-notch bookkeeping and secretarial services to Small and Medium Size (SME) Chinese clients. We are known for our dedication to excellence, innovation, and exceptional customer support.

Job Description

We are looking for a skilled IT Technician to join our team.

The ideal candidate will have a strong background in information technology, particularly in computer systems, networks, surveillance equipment, and software applications. This role requires problem-solving skills, attention to detail, and a proactive approach to maintaining and improving IT infrastructure.

Key Responsibilities:

• Keep track of all hardware and software resources.
• Ensure the security and privacy of networks and computer systems.
• Provide first-line technical support to users, solving IT issues in person, via phone, or through remote access.
• Install, configure, and maintain hardware and software on computers, mobile devices, surveillance systems, and networks.
• Troubleshoot hardware and software issues, including those involving computers, printers, surveillance equipment, and servers.
• Ensure IT system security, including data backup, antivirus protection, and access controls.
• Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
• Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
• Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
• Work with other departments to understand IT needs and requirements.
• Plan and execute IT projects, including upgrades, migrations, and installations.
• Document IT systems, configurations, and procedures for knowledge sharing and training.
• Stay updated with the latest industry trends and technologies.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• At least 1 year of experience in IT support.
• Strong technical knowledge of computer hardware, software, surveillance equipment, and networks.
• Excellent problem-solving and troubleshooting skills.
• Knowledge of network protocols, security principles, and best practices.
• Ability to prioritize tasks and work under pressure.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy in work.

Benefits:

• Competitive salary
• Health insurance
• Professional development opportunities
• Friendly and supportive work environment

Method of Application

Interested candidates should submit their resume and a brief cover letter explaining why they are a good fit for this position.

Jianfeng Company Limited is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.